Customer Service Week

There are lots of reports of customer service being poor during COVID, as companies furlough people and a reduced number of people are left “holding the fort”. What’s been your experience?

This year National Customer Service Week will take place 5th – 9th October, and gives you a great opportunity to raise awareness of customer service and the role it plays in great business practice, which also has to be good for the economy.
 
Each day has a different focus. Further details can be found on their website www.intelligentdialogue.com. 

However, a focus on customer service isn’t just for customer service week, it needs to be all year round.

So Intelligent Dialogue are launching a competition to help you deliver your own customer service training. The prize is your own Customer Service Training Toolkit worth £950. Everything you need to run your own customer service training in bitesize sessions.

What’s included in an In Tune Training Materials Pack 

• PowerPoint pack
• Trainers guide
• Handouts
• Workbook

US or UK language packs are available.

You can enter the competition HERE! 
 
Closing Date 9th October 2020. 

T&Cs 

The competition isn’t open to training companies or freelance trainers and the winner must use the training materials in their own organisation only. Usual copyright protection applies and the materials can’t be sold or resold to other companies. Full Ts & Cs are on their website.