My client owes me a large debt, should I hire a Debt Collector?#AskAMS

Don’t use a debt collector in the first instance. Your client could be experiencing difficulties, so hiring a debt collector could mean you will lose them forever.

Here are some useful tips on how to collect debts while keeping your client.

Discuss the debt with your client, be civil and polite. It is SO important to keep the relationship with your client alive – so stay in touch! This simple plan might work:

• Agree a realistic payment schedule together.
• Then confirm it in writing/email, note the payment dates that you agreed.
• Make sure you send warm thanks when a payment comes in.
• If a payment is late, contact your client immediately to discuss what happened.
• At this point you might need to start a new agreement and follow up as above.

This should enable you and your client to stay on top of the situation and it will hopefully help you to maintain a positive relationship. If it doesn't work out, then, go to the Small Claims court or engage the debt collector.

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